Kuku frequently asked questions
What's so good about Colorado?
Winter in Colorado is super great for the snowboarding and skiing, building an igloo, or going dog-sledding. But it is more than that, we have stunning mountain vistas, cozy pubs with the best beers in America (hint, it’s not all Bud), and toasty hot springs galore. Loads of our national parks stay open for winter camping (the bears will be hibernating in Winter, you‘ll be alright).
Summer in Colorado is a party in the USA, as Miley says! We've got canyon river rafting, dude ranch horseback riding, kayaking, and all kinds of watersports, zip-lining, camping, ATV tours, hiking trails, fishing... Suns out, guns out, you get the idea!
Can I take the Camper Van out side of Colorado?
Of course you can - if you promise to bring it back to Colorado. We do not allow our customers to take it outside of the United States to Mexico or Canada.
How should we plan our trip?
Colorado trip planning, like planning for any trip, can be tough. But don’t worry, we make it easy! You will want to firstly decide whether you want to visit in the wintertime or summertime.
Some campsites or parks may be closed, so in winter it is best to plan ahead and check what is open. The ski-slopes are the best place to spend wintertime soaking in a hot tub and shredding the slopes.
Aspen is just a 3.5 hour drive from Denver.
In summer you can drive all the way around Colorado, and a nice route to take is to drive south from Denver to Colorado Springs and see the Garden of the Gods. See the crazy landscape on the way to Pueblo, and take route 50 through Gunnison National Forest to see the Black Canyon, or continue to route 160 to see the Great Sand Dunes and go through the Rio Grande National forest.
Follow route 550 up through more national forests, stopping at Ouray and Delta and take route 70 back to Denver.
Can I camp anywhere?
Wild Camping or Dispersed camping in the USA is generally camping on public lands where a visitor is not required to camp in developed or designated campgrounds. You can find places to camp by using the Gaia GPS App as well!
This kind of camping is typically not permitted in designated ‘National Parks’ (such as Rocky Mountain National Park) but there are many locations located on the lands managed by the US Forest Service www.fs.fed.us and Bureau of Land Management www.blm.gov where this kind of camping is permitted.
How many days do I need to drive around Colorado?
If you’re looking to rent camper vans in Colorado, Kuku Campers offers rental contracts that last up to a week. But there are so many monuments and natural wonders to visit it that could take you longer, and we are happy to show you on a map our favorite places and the best, most scenic routes to get there.
Where can I find restrooms and showers?
The best place to get clean is at campsites around Colorado which have modern toilet, showering and bbq facilities, and most of them have a place to throw away trash. They provide drinking water and picnic facilities. Recreation centres in most towns (Swimming pools, sport centres) will also allow you to use the facilities for a small fee. The price varies but you shouldn‘t expect to pay more than $7.
Where can I find information on weather or road hazards while driving in Colorado?
There are many websites dedicated to the weather in Colorado, as we love following storms almost as much as we love following celebrities fresh out of rehab. Our favorite site for the weather is http://www.weather.gov/ and https://alerts.weather.gov/cap/co.php?x=1
http://www.cotrip.org/map.htm is a great website to show you the road conditions and any current delays and warnings.
Where can I park and camp overnight?
National forests and state parks have plenty of campgrounds available with good facilities, and there are many other private campsites around here too. You can also use the Gaia GPS App to find areas to camp and hike!
There are also rest areas every 30-40 miles where truckers stop, and some Walmarts and Lowe's allow sleeping overnight in their parking lots.
But take advantage of the miles and miles of beautiful national parks we have where you can sleep in the wild like a bear. Well... a bear in a campervan.
What is the fuel price in Colorado?
You can check the fuel prices at www.denvergasprices.com
What is needed to rent a Kúkú camper?
In order to a rent camper van in Colorado from Kúkú Campers, you will need a valid credit card, a valid driver’s license, and you must be over 21 years old.
Do I need an international drivers license?
If your driving license is in a language other than English (Latin Characters), you will need an International License.
We need to be able to enter your details into your contract.
Licenses issued in other countries are allowed in Colorado but must be readable.
Can I add an extra driver? What does it cost?
Yes! We don‘t charge for extra drivers. As long as everyone driving is over 21 years old.
What is the minimum / maximum rental period?
Minimum 3 days, Maximum is the rest of your life.
How do I pay?
We accept payment via credit card. You can pay cash on arrival, but we will need to take a 25% deposit first. Let us know in the comment section of your reservation if you‘re paying 25% deposit on the card or cash upon arrival.
Is it safe to pay with my credit card through your website?
Yes! Our site is secured by rapidSSL warranty.
Can I change my reservation? Does it cost anything?
At no extra cost, you can change it anytime two weeks prior to the pickup date. Simply find the “change reservation” button in your confirmation email and through there you can access our booking system. Once in, you can change dates, extras, insurances, etc.
Can I cancel my reservation?
If you wish to cancel before your rental pick-up time, you must send us an email two weeks prior to your pickup time. Once cancelled, we will credit you within approximately 14 business days. Credits will be applied to the same card you used to reserve the rental. You will incur a $100 processing fee. If you cancel the reservation within 14 days of your pickup time, you will be billed for the full rental.
No-shows are equal to cancellation and are also billed for full rental.
What kind of insurance do you offer?
If you are a US or a Canadian Citizen you can bring your own policy. We recommend that you check with your insurance company about details about your coverage details before you pick up the Camper Van.
We offer Collision Damage Waiver (CDW) that gets you off the hook for any damage to the Camper Van or theft of the car.
We also offer Supplemental Liability Insurance (SLI) that will pay for damage you do to others’ vehicles or property. Your coverage will be increased to $500,000 for bodily injury. The basic coverage for Coloardo is 25/50/15, in other words $25,000 for bodily injury to each person, $50,000 for all bodily injury, and $15,000 for property damage, each accident. This means that by choosing SLI insurance you are raising the coverage for bodily injury from $50,000 to $500,000.
Can I decide on insurances and extra equipment when I arrive?
Yes, Yes, you can skip or add any item; we are flexible like a circus contortionist.
Should I have received a confirmation email?
If you have completed the booking process, you should receive a confirmation email with your booking number no later than an hour from your booking. If you do not receive an email confirming your reservation, then something has gone wrong and we recommend trying a second time or manually booking over the phone with a representative.
Do you offer roadside assistance?
It wouldn‘t be very nice if we left you in the forest without help, would it? Of course, if your camper breaks down we offer emergency assistance. Just call us and we will arrange assistance from one of our many capable service providers that we have all around Colorado. In case of any serious emergency or car accident, please call 911.
Are any of your campers Automatic transmission?
Yep, they all are :)
Are the camper vans equipped with winter tires during winter?
Yes all our camper vans are on winter tires during winter.
Does the camper van have a toilet and shower?
No, our campers don’t have a toilet or shower. But don’t worry, there are many gas stations, small shops or restaurants where you can use the bathroom facilities. You can also use them at swimming pools and campgrounds.
What is included in your camper rental rates?
We have a no hidden fee policy.
Can I drop the camper off after-hours?
Yes, you can. Simply park the camper in front of our office, take a photo of it and send to us by text or email, lock it and put the keys in the Key drop. An after hours drop off fee may apply.
Can I pick up a camper after hours?
Sorry but that’s not possible. We only allow pickups between 10:00am and 4:00pm throughout the week.
If I reserve the camper to be picked up at the airport, do you bring the camper to the airport?
We'll pick you up at the airport and drive you to our office. At the office you can relax and we will take the time to give you a proper introduction to Colorado. *During business hours, 9-5 Monday-Friday & 10-4 Saturday)
Can my dog come with me?
Absolutely! Dogs are like family after all. Keep in mind we do charge a pet fee of $100 per dog.
What are the lengths of the vans?
Our AB Category vans are 16 feet, the Category M vans are 18 feet and the Category C-LUX vans are 20 feet.
Where can I drive the van?
You can drive the van on any smooth asphalt road within the continental U.S.